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Excel Moving - Servicing all of North Carolina

What Customers are Saying

Kevin Gallagher
Kevin Gallagher
19:00 13 Aug 19
My family moved from North Carolina to Colorado in March of 2019 and hired Excel Moving Storage to pack and ship our personal belongings. After delivery, we realized several of our items were missing and filed a claim with Excel. Despite us paying for full moving insurance coverage, Excel refuses to reimburse us for the items they lost. I will update this review if I'm able to find a resolution, but so far Excel has been completely uncooperative. I never could have imagined a professional moving company would lose my items AND refuse to reimburse me for the lost items when I had full insurance coverage!
Robbie Burger
Robbie Burger
15:14 20 Jul 19
Not a terrible experience but rather bad. Some services were wonderful and others terrible. Tangela who quoted us was nice and said we could call the Raleigh offices for free boxes - this isn’t true. When I called, the person that answered was extremely rude and never a reliable answer. Ultimately, they do not supply free boxes so this is a deception at best. On the other hand, Kim at the main office was helpful (but still no boxes) and Denver the driver and the load-up crew were good and quick. There’s no specific date on delivery (just a range of dates it could arrive), which seems typical in this business. However, countless boxes were full of broken things! Worst of all, after unpacking our stuff we discovered a brand new suitcase that I got for Christmas was missing. In it I had the very few dress clothes I have. Of course, no responsibility on their part—I’m just out of several hundred dollars of clothes and luggage that they misplaced?? Unfortunately, this just seems par for the industry so not sure what choice you have!
Maggie Potts
Maggie Potts
01:59 19 Jul 19
I've moved every 2-4 years my entire life, so I've encountered a lot of movers. I've NEVER met a more accommodating, professional, polite & helpful crew of movers in all of my life. John, Chris, Mike & Josh were the best moving crew I've ever dealt with. They went above and beyond x100 & kept me laughing the entire day. Genuinely. They are an asset to your company & they deserve a hefty raise!
Elizabeth Willen
Elizabeth Willen
22:31 16 Jun 19
I can't say enough great things about this moving company. They were super professional and easy to deal with. They did a great job with communicating all the details to the move. They even refunded us some money because the estimate didn't match the actual move. Wow! I would highly recommend them!
Kathy Crawley
Kathy Crawley
12:02 10 Jun 19
My move was great. It was made easier for me by the quick response I always received from Kim about any questions I had. The men that packed my things in Durham were great as were the one's that delivered my things to Ct. I would recommend you to anyone that is considering a state to state move.
SherriQua Atler
SherriQua Atler
17:17 04 Jun 19
Jeremiah, Kim, and Travis were extremely helpful, professional, and polite. Thank you so much for your help with my move. Attention to detail and responsiveness is key. All three were excellent, thank you!
Tim W.
Tim W.
18:29 31 May 19
It all happened today ! Our movers and moving company - Allied Van Lines - thank you! We used the Australian Agent Allied Pickfords to pack us up, and here in Raleigh NC - Excel Moving & Storage A real “shout out of praise” to their Corporate people - Jackie Syper being the point Lady to get us in today. With superb local Raleigh help from Excel Moving & Storage General Manager Josh Chapman and partner of Customer Service- Chris Rizzo- thank you for making today happen.
TN ZKA
TN ZKA
15:03 16 Apr 19
Excellent experience from start to finish! Highly recommended them.
Will Hellner
Will Hellner
15:55 01 Apr 19
We had super service and the moving crew went out of there way in everything. Very fast and efficient and did not complain a bit about the heavy items at all. I highly recommend them for your move. Mr Will Hellner
Michelle Fallon
Michelle Fallon
16:10 13 Feb 19
The entire experience was handled professionally. I felt like part of the family with Kim in the office explaining every detail; Tangela in sales helping me and being patient with all my changes. The packers were pleasant worked quickly and efficiently. The actual moving team went above and beyond to assist me at the load and unloading point. I highly recommend Excel a division of Allied Van Lines. Michele A Fallon
Leslie Callands
Leslie Callands
15:15 05 Feb 19
Excel Moving & Storage completed a local move for me. The customer service I received from Carinne, Olivia, and Kim was great. And as far as the movers, Mario and Eric, I must say that they did an awesome job. They went above and beyond the call of duty and had me moved in a relatively short period of time, especially with all the items that they had to load and unload. My experience with Excel was great and I would definitely recommend them.
Zeynep Savas
Zeynep Savas
17:03 07 Dec 18
I would watch out for this company. They steal the business from moving companies that give honest and accurate estimate. They low ball the estimate to get your business and then say it took longer. We carried the boxes ourselves that they included in the estimate and still owed them $200 more. The movers were respectful but do not appreciate the way they make business.
Rocco Ferraro
Rocco Ferraro
13:08 03 Apr 18
From scheduling our move to packing, transporting and setting up the furniture in our new home, the team at Excel Moving was caring, polite and professional.
Robert Zahn
Robert Zahn
11:47 19 Mar 18
Driver and crew were very professional and on time for both picking up and dropping off. All furniture and boxes were treated with care and arrived safely. Five star job
steve pilarcek
steve pilarcek
20:02 13 Mar 18
My recent move to New York was outstanding . Starting with Jeremiah Guffey who was very pleasant to work with my estimate, to Kim Schmitt who coordinated my move and finally FoFo my driver who impressed me from packing to unloading. His main concern at all times was taking care of my belongings, as if they were his. All three of these people were outstanding and I am grateful to them . It's people like this that make a company great!!!! Excel excelled !!!
Allison Gulledge
Allison Gulledge
15:52 13 Mar 18
I recently used Excel Moving and Storage and couldn’t have been happier. The crew was awesome. They were respectful of my home and furnishings, were friendly and great to work with. When we got to the storage space, all I can say is the way they packed it was a work of art. I would definitely use the company as well as Freddy, Jeff, and Francisco again!
Jason Nardi
Jason Nardi
12:11 02 Oct 17
We used Excel to move our home from North Carolina to Alaska this year. Their packers did an amazing job, were fast and efficient. They got the job done in half the time. Provided us with a crating company for equipment in our business, had the truck loaded and on its way with a two-week earlier delivery time that originally promised. I would highly recommend Excel moving to anybody who's looking to relocate.
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